IT and Customer Support Engineer

IT and Customer Support Engineer – Position #1601 (Lod Business Center, Israel)

Where You Will Work

Ethernity Networks is a technology solutions provider that develops and delivers data processing technology used in Carrier Ethernet applications across the telecom, mobile, security and data centre markets. Our high-performance solutions are installed in hundreds of thousands of systems throughout the world. Recently, via an IPO on AIM, high quality investors supported the Company and our technology with $19 million in new funding.
Ethernity’s engineers develop next-generation technologies that provide high performance networking for SDN and NFV. Our software solutions handle data that scales with exponential growth of mobile traffic, and we continue to develop new solutions for increasing performance in every area of cloud, mobile and networking functionality.
Our growing team of experts consists of incredible people with unmatched expertise. We hire professionals with a broad set of technical skills that are able to tackle a variety of challenges. If you feel that you are willing to shape the 21st century’s data communications technologies, come join us and lets think out-of-the-box together!

Position Description


  • IT Support for R&D – Linux and Windows
    • Deploy Linux based servers and virtualized environments
    • Solve LAN connectivity issues in Lab and Office environments
    • Linux support R&D developer staff
  • Integration and Customer support
    • Explain technical processes and document procedures
    • Make independent research and communicate information to management


Minimum qualifications:

  • Hands-on bash scripting and Linux deployment experience – level: experienced
  • Hands-on LAN/WAN networking experience – protocol debugging – level: experienced

Preferred qualifications:

  • OVS and OVS-DPDK experience
  • Openstack deployment and troubleshooting
  • Familiarity with traffic generators (TRex, Spirent, IXIA)
  • Experience with technical customer support
  • Communication system verification experience

To apply for the job, please send your CV to